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Home / Contact / Contact My unemployment fund

Contact My unemployment fund

If you have any questions or needs, you are always welcome to contact us.

Give us a call

Call us on 7012 3782 if you have questions about unemployment benefits, early retirement, webinars, job search or anything else.

The phone is open

Monday 9.00 - 14.00
Tuesday 9.00 - 14.00
Wednesday 9.00 - 14.00
Thursday 9.00 - 16.00
Friday 9.00 - 14.00

Write to us via Self Service

If you are a member of Min A-kasse, you can write to via Self Service. You log in with MyID.

Go to Self Service.

Your messages will be under the inbox in Self Service. We recommend that you use this encrypted channel due to the Danish Data Protection Act. We take good care of your information and make sure that your inquiries land directly on your member case.

Chat with Marie

You can chat with our chatbot, Marie, around the clock. The chatbot can find answers to your questions or help you further.

Please note that the answers are for guidance only. If you have specific questions about your situation, we recommend you contact us directly.

Send an email to minakasse@minakasse.dk

If you are not a member of Min A-kasse, you can write to us at minakasse@minakasse.dk This email is secure.

Press contact

Contact Communications Manager Maibritt Kerner at: mak@minakasse.dk.

Find our branches

Min A-kasse has branches in several parts of the country. Here you will find addresses and contact information.

Aarhus

Søren Frichs Vej 38 k st th
8230 Åbyhøj

Monday: 9.00-14.00
Tuesday: 9.00-14.00
Wednesday: 9.00-14.00
Thursday: 9.00-16.00
Friday: 9.00-14.00

Aalborg

Vestre Havnepromenade 1B, 1st floor
9000 Aalborg

Monday: Open by appointment
Tuesday: Open by appointment
Wednesday: Open by appointment
Thursday: 9.00-16.00
Friday: Open by appointment

Entrance from Strandvejen opposite Seaport.

Middelfart

Østergade 40, 1st floor
5500 Middelfart

Monday: Open by appointment
Tuesday: Open by appointment
Wednesday: Open by appointment
Thursday: 9.00 - 16.00
Friday: Open by appointment

You'll find us upstairs at Nord Fyns bank. Entrance from the Kvickly parking lot.

Odense

Overgade 54
5000 Odense, Denmark
The office is staffed by appointment.

Næstved

Farimagsvej 69A
4700 Næstved, Denmark
The office is staffed by appointment.

My unemployment fund Serviceforbundet

Ramsingsvej 30
2500 Valby

Monday: 9.00-14.00
Tuesday: 9.00-14.00
Wednesday: 9.00-14.00
Thursday: 9.00-16.00
Friday: 9.00-14.00

My unemployment fund Business Denmark

Roskildevej 288
2610 Rødovre, Denmark
Phone: 3374 0200
Website: www.businessdanmark.dk

Monday: 8.30-16.00
Tuesday: 8.30-16.00
Wednesday: 8.30-16.00
Thursday: 8.30-16.00
Friday: 8.30-15.00

My unemployment fund PROSA

Vester Farimagsgade 37a
1606 Copenhagen V
Phone: +45 3336 4141
E-mail: prosa@minakasse.dk
Website: www.prosa.dk

Monday: 10.00-15.00
Tuesday: 9.00-15.00
Wednesday: 9.00-15.00
Thursday: 9.00-15.00
Friday: 9.00-15.00

My unemployment fund Valby

Management and staff
Ramsingsvej 30
2500 Valby, Denmark